When third-party liability collections lag, our dedicated team of experts can turn it around.

On average, only about 3% of a hospital’s accounts receivable comes from worker’s comp, motor vehicle accident insurance, and general liability claims. But, that 3% typically requires specialized skills and dedicated attention not always available within the four walls of a hospital. Or, if it is, often a disproportionate percentage of resources are being spent on these complicated receivables. We invest deeply in a knowledgeable staff and support them with customized technology so you can focus resources on the other 97% of receivables.

Specialized for Complexities

Get better results using our dedicated experts

Parallon’s tenured staff is knowledgeable about state-specific rules and regulations. Our specialized appeals team has a 96% success rate on recovery of third-party liability underpayments. A team of over 200 focuses solely on third-party liability claims.

Reduce your costs of handling highly specific accounts

We handle the process end-to-end, with thorough claims investigation, requiring minimal investment from your existing staff. Point of service training and assistance provided.

Improve collections now and over the long-term

We resolve $1.3 billion third-party liability claims annually and provide actionable analytics to our clients to improve internal front-end processes so that you get continuous improvement over the long haul.

How it Works



We find all responsible payors by working with patients and employers, coordinating benefits and hierarchy of payments, using technology and research tools.



We gather medical and other records to generate bills electronically, contacting patients for additional information through tailored letters and by phone.



Historically, up to 12% of worker’s comp claims are underpaid. Denied or underpaid accounts are quickly investigated and appealed. Litigation services are available when necessary.

Put Your Focus Back on the 97%

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