When you need an extra boost of specialized know-how, we can bring experts to the table in a flash.

As reimbursement grows ever more complex, hospitals and physician practices face unique challenges in accessing the expertise and technology they need to drive results. Our extended business office services provide you as much help–or as little–as you need in areas ranging from ongoing billing and collections to denials management to special project work such as legacy system A/R run-down efforts and credit balance resolution. Share in top talent, advanced technology and best practices while maintaining your unique identity.

Tailored to Meet Your Unique Needs

Improve financial results, meet KPI targets

Our focus is on helping you drive more revenue – whether it is by supplying extra resources to ensure you get the most from your contracts, or by suggesting improvements in your processes, be it patient access, billing, A/R management, collections or denials management.

Get as much help as you need–or as little–and get it quickly

Our offerings are extremely flexible. Need some extra hands to help with legacy A/R? We’re there. Need insurance billing and follow-up? We can do that, too. We can get to work quickly.

Keep your platform in place and still access advanced technology

We can work in your host system – no need to switch to ours. But we can also bring you technology options you may not currently have access to, such as payment compliance tools.

CASE STUDY : Service in Action

The Issue

A 500-bed academic medical center wanted to resolve its backlog of small-dollar aged account receivables.

The Action

We deployed a team of six to actively work down a backlog that included accounts that escalated to 80 days in accounts receivable. 

The Result

97% resolved, and 72% net collections.

Parallon Results

Ways We Can Help


Specialized resources

We bring expertise, compliance knowledge, technology and best practices that come with working at top-performing hospitals across the country.


Process assessment and feedback

We can review your processes and with our knowledge of best practices from over 700 hospitals, provide feedback on ways to operate more efficiently and effectively.

Get Help How and When You Need It

Talk with an Expert