Parallon has developed a cost-effective approach to small-dollar insurance accounts that frees up your business office to focus on more complex, higher cash value receivables. The result makes your daily inventory more manageable and meaningful, and delivers measurable financial improvement.
You get the benefit of a large standalone business unit with a high level of expertise and processes for low-dollar balances.
Our team uses a combination of dialer strategies, letter series and online capabilities to manage inventory in a cost-effective way that results in high cash value.
We work closely with clients to provide extensive performance reporting. Notable A/R day reductions are seen in conjunction with our early-out, small-dollar approach.
We typically work balances with thresholds up to $1,500 to $2,000 without a clinical denial code -- accounts that had the potential to go untouched before.
A combination of dialer strategies, letter series and online capabilities are deployed to resolve accounts, engaging with patients as needed.
Certain non-restricted workflows ultimately transfer unresolved balances to patient liability for next steps / follow up.