As reimbursement grows ever more complex, hospitals and physician practices face unique challenges in accessing the expertise and technology they need to drive results. Our extended business office services provide you as much help–or as little–as you need in areas ranging from ongoing billing and collections to denials management to special project work such as legacy system A/R run-down efforts and credit balance resolution. Share in top talent, advanced technology and best practices while maintaining your unique identity.
Our focus is on helping you drive more revenue – whether it is by supplying extra resources to ensure you get the most from your contracts, or by suggesting improvements in your processes, be it patient access, billing, A/R management, collections or denials management.
Our offerings are extremely flexible. Need some extra hands to help with legacy A/R? We’re there. Need insurance billing and follow-up? We can do that, too. We can get to work quickly.
We can work in your host system – no need to switch to ours. But we can also bring you technology options you may not currently have access to, such as payment compliance tools.
A 500-bed academic medical center wanted to resolve its backlog of small-dollar aged account receivables.
We deployed a team of six to actively work down a backlog that included accounts that escalated to 80 days in accounts receivable.
97% resolved, and 72% net collections.