On average, only about 3% of a hospital’s accounts receivable comes from worker’s comp, motor vehicle accident insurance, and general liability claims. But, that 3% typically requires specialized skills and dedicated attention not always available within the four walls of a hospital. Or, if it is, often a disproportionate percentage of resources are being spent on these complicated receivables. We invest deeply in a knowledgeable staff and support them with customized technology so you can focus resources on the other 97% of receivables.
Parallon’s tenured staff is knowledgeable about state-specific rules and regulations. Our specialized appeals team has a 96% success rate on recovery of third-party liability underpayments. A team of over 200 focuses solely on third-party liability claims.
We handle the process end-to-end, with thorough claims investigation, requiring minimal investment from your existing staff. Point of service training and assistance provided.
We resolve $1.3 billion third-party liability claims annually and provide actionable analytics to our clients to improve internal front-end processes so that you get continuous improvement over the long haul.